Department: Parks & Recreation Department
Reports To: Facility Operations Superintendent
Location: Angleton Recreation Center
Classification: A-12-REC

FLSA Status: Part-time, Non-exempt

**Must be available to work weekday evenings and weekends.

** This position is safety-sensitive and subject to random drug and alcohol testing.

SUMMARY

The incumbent in this position ensures the facility is used correctly, that staff members complete assigned tasks, and that complaints, suggestions, and situations are handled professionally and courteously. They ensure that necessary discipline is carried out fairly and consistently. Assist in overseeing the daily operations of the front desk, including cash handling, membership sales, and maintaining a thorough understanding of current and upcoming events. The Assistant will monitor access to the Recreation Center, welcome guests, answer phones, and ensure the safety of facility patrons by preventing and responding to emergencies while delivering outstanding customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements below are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the City as the City's needs and the position's requirements evolve.

• Always act professionally.
• Provide quality customer service.
• Regular and timely attendance at work.
• Assist with management with oversight of the Angleton Recreation Center, serving as the manager on duty.
• Support Front Desk Clerks by ensuring department policies and procedures are followed; help enforce rules and regulations regarding the proper use of the facility by guests and members through regular facility walk-throughs.
• Provide citizens with knowledgeable information on recreation programs, activities, trips, membership fees, and rental details.
• Arrange chairs, tables, and sporting and exercise equipment in designated rooms or other areas for scheduled group activities such as parties, meetings, and other events.
• Demonstrate proper methods for storing and cleaning equipment to safeguard facilities and equipment.
• Assist with maintaining a clean and sanitary facility. Daily duties include cleaning the front desk area, counters, and floors; taking out the trash and recycling; cleaning weight room equipment and floors; cleaning restrooms; washing towels; mopping floors; and performing other duties as assigned.
• Maintain a safe and controlled environment by identifying hazardous conditions and eliminating or minimizing them.
• Monitor access to the Angleton Recreation Center by ensuring memberships are up to date and that others are paying for day use and signing in before granting admission to the facility.
• Issue equipment to be used by participants; track loaned equipment until it is returned to the front desk; inspect it for damage.
• Be knowledgeable in program registration, membership sales, and rental procedures, and maintain a balanced cash register. Report irregularities and deficiencies to the supervisor or manager promptly.
• Keep non-public areas secure at all times.
• Be prepared and organized.
• Recognize and respond effectively to incidents and emergencies. Provide appropriate emergency care, including first aid, CPR, and the use of an AED when necessary.
• Employees are expected to report to work free from the effects of illegal drugs or alcohol and free from impairment due to prescription drugs.
• Expected to perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

The preferred method for obtaining the minimum knowledge, skills, and abilities required to perform the essential duties and responsibilities of this position is outlined below. The City reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.

Education and Experience

• A high school diploma or a General Educational Development (GED) certificate is preferred.
• One year of experience in cash handling is preferred.

Special License, Certifications, and Designations

• • Valid Class "C" Texas Driver's License in good standing and must be able to maintain.
  • Current certification in First Aid and CPR, or the ability to obtain within 6 months.

PHYSICAL DEMANDS

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodation may be provided to enable individuals to perform essential functions.

Frequently

• Communication of information and ideas so that others will understand. Must be able to share accurate information face-to-face, over the telephone, and radio
• Ability to comprehend in a loud atmosphere over the telephone, radio, and face-to-face
• Standing, walking, and sitting
• Using hands and digits to handle, feel, and manipulate objects
• Stooping, kneeling, crouching, crawling, twisting, and bending
• Reaching and overhead reaching
• Lifting to 20 lbs. from floor to waist
• Repetitive use of digits and extremities
• Effective operation of computer and other office equipment
• Specific visual abilities include close, distant, and peripheral vision, as well as depth perception
• Use of upper and lower extremities to sweep, mop, and clean as outlined
• Must have visual acuity for close vision, distance vision, peripheral vision, and depth perception

Occasional

Lifting to 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodation may be provided to enable individuals to perform essential functions.

While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions. The noise level in the work environment is usually loud.

The City of Angleton is an Equal Opportunity Employer.