Department: Parks & Recreation Department
Reports To: Facility Operations Superintendent
Location: Angleton Recreation Center
Classification: A-12-REC
FLSA Status: Non-exempt

SUMMARY

The incumbent in this position ensures that the facility is used correctly, that staff members complete tasks as assigned, and that complaints, suggestions, and situations are handled professionally and courteously. They ensure that necessary discipline is carried out fairly and consistently. Assists in overseeing the daily operations of the front desk, including cash handling, membership sales, and maintaining a thorough understanding of current and upcoming events. The Assistant will monitor access to the Recreation Center, welcome guests, answer phones, and ensure the safety of facility patrons by preventing and responding to emergencies while delivering outstanding customer service.

The typical hours for this position are 4:30 am to 1:30 pm, Monday through Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The statements below describe the general nature and level of work performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the city as the needs and requirements of the position change.

• Always act professionally.
• Provide quality customer service.
• Regular and timely attendance at work.
• Assist with the management and oversight of the Angleton Recreation Center, serving as the manager on duty. Support Front Desk Clerks, ensure department policy and procedures are followed, and help enforce rules and regulations regarding the proper use of the facility by guests and members by conducting regular facility walkthroughs.
• Provide citizens with knowledgeable information on recreation programs, activities, trips, membership fees, and rental details.
• Arrange chairs, tables, sporting equipment, or exercise equipment in designated rooms or other areas for scheduled group activities such as banquets, parties, group meetings, programs, or events.
• Demonstrate proper methods for storing and cleaning equipment to safeguard facilities and equipment.
• Assist with maintaining a clean and sanitary facility. Daily duties include cleaning the front desk area, counters, and floors; taking out the trash and recycling; cleaning weight room equipment and floors; cleaning restrooms; washing towels; mopping floors; and performing other duties as assigned.
• Maintain a safe and controlled environment by identifying hazardous conditions and eliminating or minimizing them.
• Monitor access to the Angleton Recreation Center by ensuring memberships are up to date and that others are paying for day use and signing in before granting admission to the facility.
• Issue equipment to be used by participants and track loaned equipment until it is returned to the front desk, then inspect it for damage.
• Be knowledgeable in program registration, membership sales, and rental procedures, and maintain a balanced cash register. Communicate irregularities and deficiencies to the supervisor/manager in a timely fashion
• Keep non-public areas secure at all times.
• Be prepared and organized.
• Recognize and respond effectively to incidents and emergencies. Provide proper emergency care, including first aid, CPR, and use of an AED, when necessary.
• Expected to report to work free from the effects of illegal drugs or alcohol, and reports to work free from impairment due to prescription drugs.
• Expected to perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

The preferred method for obtaining the minimum knowledge, skills, and abilities required to perform the essential duties and responsibilities of this position is outlined below. The city reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.

Education and Experience

• A high school diploma or a General Educational Development (GED) certificate is preferred.
• One year of experience in cash handling is preferred.

Special License, Certifications, and Designations

• Valid Class "C" Texas Driver's License in good standing and must be able to maintain.
• Current certification in First Aid and CPR, or the ability to obtain within 6 months.

Education and Experience

• A high school diploma or general education degree (GED) is preferred.
• (1) year cash handling experience preferred.

Special License, Certifications, and Designations

• Valid, Class "C" Texas Driver's License in good standing.
• Current certification in First Aid and CPR, or the ability to obtain within 6 months.

PHYSICAL DEMANDS

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodation may be made to enable individuals to perform essential functions.

Frequently

• Required to communicate with co-workers and the general public over the phone, radio and face-to-face
• Ability to comprehend in a loud atmosphere over the telephone, radio, and face-to-face
• Standing, walking, and sitting
• Using hands and digits to handle or feel, and manipulate objects
• Stooping, kneeling, crouching, twisting, and bending
• Lifting to 20 pounds.
• Specific visual abilities include close, distant, and peripheral vision, as well as depth perception.

Occasional

Lifting to 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals to perform essential functions.

While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions. The noise level in the work environment is usually loud.
 

The City of Angleton is an Equal Opportunity Employer.

The City of Angleton is an Equal Opportunity Employer.